Returns & Exchanges

At Sistaco™, we want you to be completely satisfied with your luxury nail experience. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on eligible products.

1

Initiate Your Request

Contact our dedicated customer support team with your order number and the specific items you wish to return or exchange.

2

Prepare the Package

Ensure the products are in their original, unopened packaging to comply with health and safety regulations for beauty products.

3

Ship to Sistaco™

Affix the provided return authorization label to your parcel and drop it off at your nearest authorized postal carrier.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or dispatch your replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing